The following ports and addresses should be open in the firewall.

# backend communication
HTTPS  (443/TCP)  			nedap-harmony.com

# error logging
HTTPS  (443/TCP)  			http-intake.logs.datadoghq.eu

# time-synchronisation
NTP    (123/UDP)  			time.google.com

# device firmware update (Impinj, Zebra)
FTPS	 (21/TCP)   			device-fw-update.nedap-harmony.com
SFTP	 (22/TCP)   			device-fw-update.nedap-harmony.com
FTPS	 (8192-8200/TCP)  device-fw-update.nedap-harmony.com

IP Addresses

To allow communication towards nedap-harmony.com, whitelist the following IP addresses of our load balancers:

• 52.58.85.166 (nedap-harmony.com, Frankfurt - EU)
• 18.158.77.172 (nedap-harmony.com, Frankfurt - EU)
• 13.215.181.154 (nedap-harmony.com, Singapore - APAC)
• 52.57.134.133 (device-fw-update.nedap-harmony.com, Frankfurt - EU)

To allow communication from nedap-harmony.com (e.g. Hooks), whitelist the following IP addresses of our outgoing network gateways:

• 18.157.162.35 (Frankfurt - EU)
• 3.65.163.249 (Frankfurt - EU)
• 54.179.119.138 (Singapore - APAC)